How do I contact customer support?
Email Support: support@hafrikplay.com
☎ Phone Support : +234 816 001 7931
Live Chat : Chat Now
Twitter/X Support: @HafrikPlaySupport
Facebook Help: HafrikPlay Support
What should I do if my app isn’t working properly?
Try these troubleshooting steps:
Restart your phone and relaunch the app.
Clear cache (Settings > Apps > HafrikPlay > Storage > Clear Cache).
Check for updates on the App Store or Google Play Store.
Reinstall the app if the problem persists.
?️ Still facing issues? Submit a Bug Report here or email techsupport@hafrikplay.com.
How do I upload my music as an artist?
To upload your music to HafrikPlay:
Sign up as an artist at HafrikPlay for Artists.
Click on Upload Music and enter your song details (title, genre, release date, etc.).
Upload your audio file (MP3/WAV), artwork, and metadata.
Submit for review and approval.
Once approved, your music will go live on HafrikPlay!
? For support: Contact artistsupport@hafrikplay.com
How do I reset my password?
If you’ve forgotten your password or need to reset it:
Go to the HafrikPlay login page.
Click on “Forgot Password?”
Enter your registered email address and tap “Send Reset Link”.
Check your email for a reset link and follow the instructions to create a new password.
? Still having issues? Contact support@hafrikplay.com
What is HafrikPlay about ?
Hafrikplay is a DSP (Digital Service provider) A music streaming platform where the content creators (artists, DJs, Podcasters), etc Can upload their content with ease and be heard in the outside world.
Hafrikplay comes with new innovative features like artist feeds, song importation from major streaming platforms like apple music, Deezer, SoundCloud, and youtube, a points-earning system which results in income and worthy incentives for both creators and users, a blog feature which is accessible to all users to post information & news across the board. Product sales are achievable with a swift payment gateway for artist merchandise and other forms of brand/fan-related sales. Our event creation system allows publicity via our ad system which gets awareness to not just your fanbase but also all hafrikplay users based on the amount spent.
